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IT Department Career Path

Facilities Coordinator

Systems Support Technician

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Senior Systems Support Technician

Systems Engineering and Analyst Team

Director of Information Technology

Engineering Career Path

QA Specialists and Analysts

Software and QA Engineers

QA and Project Managers

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Senior Software and Data Engineers

Director of Engineering

Accounting Career Path

Accounting Associates

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Accounts Receivable

Senior Accounting Associates

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Senior Accounts Receivable Specialists

Accounting Supervisors

Controller / Department Manager

COBRA Career Path

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Account Associates

EDI Specialists, CSR Leads

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Senior Account Associates

COBRA Managers

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Account Managers

Department Manager

Customer Service Career Path

HRA Specialists

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Customer Service Representatives

Team Leads

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HRA Leads

Trainers, Team Managers

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Workforce Management Analysts

Department Manager

Employer Services Career Path

Account Associate

Senior Account Associate

Account Manager

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Implementation Specialists

Senior Account Manager

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Senior Implementation Specialist

Relationship, Implementation, and Team Managers

Department Manager

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Sales Career Path

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Marketing Content Manager, Marketing Operations Specialist

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Sales Executive

Chief Product Officer

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Sales Manager

CEO

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COBRA Account Manager Job – Overland Park, KS 37454

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Why You'll Love This Job

This position will work in a team environment supporting clients and representing Navia in a professional, friendly and knowledgeable manner via e-mail, phone conversations, and in- person.  This person must possess a willingness to educate and instruct when working with clients as well as collaborate with COBRA team to assist in day to day administrative tasks for large clients.

Responsibilities

  • Implement new clients into Navia software platforms

  • Partner with clients/brokers to ensure COBRA plans are executed accurately and timely

  • Display ownership of assigned client relationships

  • Provide a high level of service with all interactions both internally and externally

  • Provide plan information to Navia sales staff and our broker network

  • Create custom reports for employers, which Includes gathering and aggregating data

  • Conduct research to answer employer inquiries and needs

  • Other duties as assigned

Skills & Qualifications

  • Strong written and verbal communication skills.

  • 1-2 years of COBRA administrative experience

  • Ability to self-manage and prioritize tasks with strict deadlines.

  • Comfortable with public speaking.

  • Ability to travel to/from client meetings.

  • Basic knowledge of Microsoft Word, Outlook, Excel, and Adobe.

  • Ability to work additional hours as needed

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