close

IT Department Career Path

Facilities Coordinator

Systems Support Technician

&

Senior Systems Support Technician

Systems Engineering and Analyst Team

Director of Information Technology

Engineering Career Path

QA Specialists and Analysts

Software and QA Engineers

QA and Project Managers

&

Senior Software and Data Engineers

Director of Engineering

Accounting Career Path

Accounting Associates

&

Accounts Receivable

Senior Accounting Associates

&

Senior Accounts Receivable Specialists

Accounting Supervisors

Controller / Department Manager

COBRA Career Path

COBRA CSRs

&

Account Associates

EDI Specialists, CSR Leads

&

Senior Account Associates

COBRA Managers

&

Account Managers

Department Manager

Customer Service Career Path

HRA Specialists

&

Customer Service Representatives

Team Leads

&

HRA Leads

Trainers, Team Managers

&

Workforce Management Analysts

Department Manager

Employer Services Career Path

Account Associate

Senior Account Associate

Account Manager

&

Implementation Specialists

Senior Account Manager

&

Senior Implementation Specialist

Relationship, Implementation, and Team Managers

Department Manager

show more

go back

Sales Career Path

Sales Associate

Marketing Content Manager, Marketing Operations Specialist

&

Sales Executive

Chief Product Officer

&

Sales Manager

CEO

apply today!

Implementation Specialist Job – Renton, WA

Apply Now

Job Description

The Implementation Specialist processes new clients during product delivery. He/She will ensure the implementation projects are executed accordingly for all accounts assigned to them. The position will support and engage employers/clients accordingly to complete the project.

Essential Functions

  • Lead the customer through the application and introduction of a Navia benefits plan
  • Instruct the customer on the regulatory and operational nature of their benefits
  • Perform the technical setup of customer information in Navia applications
  • Responsible for monitoring participation in the plan as enrollment begins through the first 3-4 months of the benefit
  • Responsible for successful implementation of all plan processes and operation through the first 3-4 months of the benefit
  • As appropriate, coordinate and assist in the execution of targeted efforts to increase participation and satisfaction at Navia employers
  • Assist with the planning, implementation duties and migration of data for acquired clients
  • Other duties as assigned

Requirements

  • 1-2 years’ experience in a customer-facing role (consulting, sales support, account management).
  • Strong planning and project management skills.
  • Ability to work independently and provide leadership and guidance to both Navia and customer resources.
  • Basic computer skills and ability to lead customers through demonstrations and usage of transactional Web-based applications.

Why should you work for Navia?

Career Growth - Navia is passionate about growing and developing our employees. We provide hands-on training and employee development platforms to help grow your career.

Compensation/Benefits - Navia offers a very competitive pay/benefits package for all employees. Benefits include affordable medical, dental, and vision insurance, company funded HSA account, complimentary life and long-term disability insurance. Also, an annual tuition reimbursement program.

Fun - We’re not just about the work! We love to cut loose and have a good time just during the work day. As a member of our team you can expect impromptu catered lunches, company social events, and our famous beer Friday parties. You won’t find another work environment quite like ours!

Please complete the form below to apply!

Back to All Jobs

Questions about careers at Navia?

Fill out the form below and we'll get back to you!